Thanks for your replies been very busy with the house and garden, so not had a holiday for 16 years, so next year we are going on a long drive, so will start the baseboard on our return, yes have built a few layouts in the past, TT /N /OO need UK rolling stock, have looked at Hattons and Rails, will see how things pan out in a few months time, keep safe everyone. Ff
Well better late than never ...
I've now had three consignments from Hattons and have now settled on the DHL delivery option as the most reliable both n terms of speed and actually getting throught the Spaish customs. As is always the case with my luck this is the most expensive @ £30 so I'm saving up my 'Trunk' purchases to over £300 before actually getting the stuff delivered.
With that in mind I've been able to get quite a lot of bargains ad now have a embarassing amount of rolling stock both physically here - 8 engines! - plus another one and a rake of coaches in my Trunk awaiting a full load. But I've also discovered that you can return items from the Trunk and get a full refund to your credit card. Hattons don't explicitly state that as far as I know as I guess they might stop it of it's abused. But for me )I can nab a bargain and later change it if a better deal comes up
In terms of personal support the Hattons team have been fantastic, both in working through the delivery - I've had three attempts returned by customs until we settled on DHL, the first time this happened Hattons paid the extra £15 changing from DPD to DHL - and in issues around my orders. The description of the products are faultless and their repsonse time is amazing, also 7 days a week.
By contract a well known outlet on the other side of the Penines simply doesnt charge the VAT and leaves you to it - that's a disaster in Spain at last of not elsewhere in the EU ...
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